Privacy Policy for COPERARI LLC

Effective Date: Nov.25

At COPERARI LLC ("COPERARI”, we," "us," "our"), we value your privacy and are committed to protecting your personal information. To better protect your privacy, we provide this notice (“Privacy Policy” or “Policy”) explaining how we collect, use, store, and share your personal information when you visit our website www.coperari.com (the "Website") or make a purchase from our online store. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.   

We are committed to protecting your privacy and committed to developing technology that gives you the most powerful and secure experience. 

This Privacy Policy applies to all COPERARI-owned Websites. This Privacy Policy covers personally identifiable information, anonymous data collection and aggregate reporting. Personally identifiable information is any information that is associated with your name or personal identity.

Please be advised that the practices described in this Privacy Policy apply only to information gathered through our Website. 

We reserve the right to change or modify our information collection, use and disclosure practices set forth in this Privacy Policy. We will use and disclose a user’s or a customer’s personally identifiable information in accordance with the Privacy Policy that was in effect when such information was collected.

By accessing or using the Website, you consent to the data practices described in this Privacy Policy.

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1. Information We Collect

We collect information in the following ways when you interact with our Website, make a purchase, or engage with us.

1.1 Personal Information You Provide

When you create an account, make a purchase, or contact us, you may provide us with personal information, including:

  • Contact Information: Your name, email address, phone number, and mailing address (billing and shipping).
  • Account Information: Username, password, and account preferences (if you create an account on our Website).
  • Payment Information: Credit card or debit card information, billing address, and other payment details (processed securely via third-party payment processors).
  • Order and Transaction Information: Product details, purchase history, and order status updates.

1.2 Automatically Collected Information

When you visit our Website, you do so anonymously.  We may collect information automatically to improve your experience and ensure the Website works properly. This includes:

  • IP Address: Your device's internet protocol (IP) address.
  • Device and Browser Information: Information about the device, browser, and operating system you're using.
  • Usage Data: Details of your interactions with the Website, including pages visited, time spent on the Website, and the links clicked.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to improve your browsing experience, enable account login, and track website performance.

1.3 Information from Third Parties

We may also collect information from third-party sources to enhance your experience, including:

  • Payment Processors: We collect and store payment information securely through third-party services such as Stripe, PayPal, or other payment gateways.
  • Shipping Partners: If you make a purchase, we may collect shipping information (e.g., delivery address) from our shipping providers to process your orders.
  • Social Media and Other Platforms: If you interact with us via social media (e.g., Facebook, Instagram), we may collect publicly available information from your profile, in accordance with the social platform’s privacy policy.

2. How We Use Your Information

We use the personal information we collect for several purposes, including:

  • Order Processing and Fulfillment: To process your orders, provide receipts, manage shipping, and deliver your products.
  • Customer Service: To respond to inquiries, provide support, and resolve any issues related to your orders.
  • Payments and Billing: To process payments and verify billing information. Your payment information is processed securely through third-party payment processors.
  • Improving Your Shopping Experience: To personalize your experience on our Website, such as recommending products based on your browsing and purchase history.
  • Marketing and Promotions: To send you promotional emails, special offers, or newsletters (if you have opted in).
  • Security and Fraud Prevention: To monitor for fraudulent activity, secure our Website, and protect against unauthorized transactions.
  • Legal Compliance: To comply with applicable laws, regulations, or legal obligations, including responding to lawful requests for information by public authorities.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:

  • With Service Providers: We share your personal data with third-party vendors who provide essential services to run our business, including payment processors (e.g., Stripe, PayPal), shipping carriers (e.g., USPS, FedEx, UPS), email service providers, and marketing partners. These providers only use your information to perform services for us and are required to protect your privacy.
  • For Legal Compliance: We may disclose your personal information if required by law, court order, or governmental authority, or to enforce our policies, respond to legal claims, or protect the rights, property, and safety of COPERARI LLC, our customers, or others.
  • In Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring company.
  • With Your Consent: We may share your data with other third parties with your explicit consent, including co-marketing partners or business affiliates.

4. Data Security

We use industry-standard security measures to protect your personal information, including encryption and secure payment processing systems. However, no method of data transmission or storage is completely secure, and while we strive to protect your data, we cannot guarantee its absolute security.

4.1 Payment Security

For all transactions, we use third-party, PCI-compliant payment processors (e.g., Stripe, PayPal) to handle your payment details. We do not store your credit card information directly on our servers.

5. Your Rights and Choices

As a user, you have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can update or correct inaccurate or incomplete personal information.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., for legal or financial record-keeping requirements).
  • Marketing Opt-Out: You can opt-out of receiving marketing emails or promotional materials by clicking "unsubscribe" in any promotional email or by contacting us directly.
  • Data Portability: You can request a copy of your data in a structured, machine-readable format.
  • Objection to Processing: You have the right to object to the processing of your personal data under certain circumstances (e.g., marketing communications).

To exercise any of these rights, please contact us using the details in the Contact Us section.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience on our Website. These technologies help us provide features such as user authentication, remembering items in your shopping cart, and analyzing traffic to improve our Website.

6.1 Types of Cookies We Use

  • Essential Cookies: These are necessary for the operation of the Website, such as to log in to your account, complete purchases, or secure your data.
  • Performance and Analytics Cookies: These cookies track user behavior on the Website to help us understand how visitors use the site, such as Google Analytics.
  • Targeting/Advertising Cookies: These cookies are used to serve personalized advertisements based on your browsing and shopping habits.

You can control cookies through your browser settings, but disabling certain cookies may affect the functionality of the Website.  This information is used for internal purposes only. The statistics contain no personal information and cannot be used to gather such information.

7. Third-Party Websites We Do Not Control

We may use third-party companies and individuals to perform functions on our behalf. Examples include fulfilling orders, processing payments, shipping services, social media platforms, hosting, data storage, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. We will provide such entities with access to certain information needed to perform their functions but will take measures to ensure that they may not use it for other purposes. We share information only as described above and with third parties that are either subject to this Privacy Policy or to their own privacy policy that is at least as protective as this Privacy Policy.. These websites are not operated by COPERARI LLC, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information immediately.

If you believe we have inadvertently collected personal information from a child, please contact us.

9. California Consumer Privacy Act (CCPA) Rights

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You have the right to request information about the categories of personal data we collect, the purposes for collecting it, and the categories of third parties with whom we share it.
  • Right to Deletion: You have the right to request that we delete the personal information we have collected about you, subject to certain exceptions (e.g., for legal or contractual purposes).
  • Right to Opt-Out: You can opt-out of the sale of your personal information to third parties. We do not sell your personal information; however, if this changes, we will provide a "Do Not Sell My Personal Information" link to allow you to opt-out.
  • Right to Non-Discrimination: You will not be discriminated against for exercising any of your rights under the CCPA.

To exercise your CCPA rights, please contact us at the provided address as identified in Clause 15 herein below.

10. European Union Data Subject Rights (GDPR Compliance) 

If you are a resident of the European Union (EU), you have the following rights under the General Data Protection Regulation (GDPR):

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we update or correct any inaccurate or incomplete personal data.
  • Right to Erasure: You can request the deletion of your personal data, subject to certain exceptions (e.g., for legal or contractual obligations).
  • Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
  • Right to Restrict Processing: You can request that we restrict the processing of your personal data under certain circumstances.
  • Right to Object: You have the right to object to the processing of your personal data for marketing purposes or other legitimate interests.
  • Right to Withdraw Consent: If you have given us consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at the provided address as identified in Clause 15 herein below. You also have the right to file a complaint with the supervisory authority in your country if you believe we are not handling your data appropriately.

11. UK Data Subject Rights (UK GDPR Compliance) 

If you are a resident of the United Kingdom (UK), you have the following rights under the UK General Data Protection Regulation (UK GDPR):

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request the correction of inaccurate or incomplete personal data.
  • Right to Erasure: You can request the deletion of your personal data, subject to applicable legal requirements.
  • Right to Data Portability: You can request that we provide your data in a structured, commonly used, and machine-readable format.
  • Right to Object: You may object to the processing of your personal data in certain cases, such as for marketing purposes.
  • Right to Withdraw Consent: If you have consented to the processing of your personal data, you may withdraw that consent at any time.

For questions or to exercise these rights, please contact us at the provided address as identified in Clause 15 herein below. If you believe we are not complying with the UK GDPR, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

12. International Data Transfers

If you are accessing our Website from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States. By using our Website and submitting your personal information, you consent to this transfer and processing.

13. Cookies and Tracking Technologies (EU/UK Compliance) 

We use cookies and similar tracking technologies to improve your experience on our Website and for analytics purposes. Some cookies are essential for the operation of our Website, while others help us personalize your experience or analyze site performance.

  • Essential Cookies: These are necessary for the functioning of our Website, such as for account login and completing purchases.
  • Performance Cookies: These cookies help us analyze how users interact with our Website so we can improve its functionality.
  • Targeting Cookies: We use these cookies to provide personalized advertisements based on your browsing behavior.

By visiting our Website, you consent to the use of cookies. You can manage your cookie preferences through your browser settings, but please note that disabling certain cookies may affect your user experience.

For more information on the cookies we use, please refer to our Cookie Policy above.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

 Contact Us

To exercise any of the rights listed in this Privacy Policy, or if you have any questions or concerns about how we handle your personal information, please contact us